Privacy Policy

Version 1.0 · Effective Date: June 11, 2026

Bidprobe is operated by 3314602 Nova Scotia Limited o/a Bidprobe Estimating (“Bidprobe,” “we,” “our,” or “us”).

This Privacy Policy explains what information we collect, how we use it, who we share it with, how we protect it, and the choices available to you.

Our goal is simple: if you trust us with your bid documents, we should be clear about how we handle them.

By using Bidprobe, you agree to the practices described in this Privacy Policy.

1. Who We Are

Bidprobe is a bid-review platform for electrical contractors.

Users upload project documents such as drawings, specifications, estimates, addenda, bid forms, and quotations. Bidprobe analyzes those documents and generates advisory reviews, findings, RFIs, risk assessments, and related outputs.

Bidprobe is operated by:

3314602 Nova Scotia Limited o/a Bidprobe Estimating
Website: bidprobe.com
Privacy Contact: support@bidprobe.com
Mailing Address: 543 Island View Drive, Boutiliers Point, NS, B3Z 1R3

2. Information We Collect

We collect information needed to operate the Service.

Account Information

When you create an account, we may collect:

• Name
• Company name
• Email address
• Phone number
• Billing information
• Account credentials
• User preferences

Project Information

When you use Bidprobe, we may collect:

• Project names
• Bid information
• Uploaded documents
• Project metadata
• Review settings
• Market selection (Canada or United States)
• Review history

Uploaded Documents

Documents you upload may include:

• Drawings
• Specifications
• Estimates
• Addenda
• Bid forms
• Vendor quotations
• Subcontractor quotations
• Other project-related documents

These documents may contain information relating to contractors, suppliers, owners, consultants, and project participants.

Payment Information

Payments are processed by third-party payment processors, including Stripe.

Bidprobe does not store complete credit-card information.

We may receive limited payment-related information such as:

• Payment status
• Transaction identifiers
• Billing details
• Purchase history

Technical Information

We automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Usage activity
• Error logs
• Session information

This information helps us operate, secure, and improve the Service.

3. How We Use Information

We use information to:

• Provide the Service
• Process reviews
• Generate reports
• Process payments
• Authenticate users
• Deliver customer support
• Improve platform performance
• Detect fraud and abuse
• Maintain security
• Comply with legal obligations
• Enforce our agreements

We may also use information to understand how contractors use Bidprobe so we can improve review quality and platform functionality.

4. Document Ownership

Your documents remain yours.

Uploading documents to Bidprobe does not transfer ownership to Bidprobe.

You retain ownership of:

• Drawings
• Specifications
• Estimates
• Addenda
• Quotations
• Other uploaded project files

We only receive the rights necessary to store, process, analyze, and display those documents in order to provide the Service.

5. Derived Data, Benchmarks, and Platform Intelligence

While customers own their uploaded documents, Bidprobe owns the information, analytics, and intelligence generated from operating the platform.

This includes:

• Estimating benchmarks
• Labor-unit benchmarks
• Pricing trends
• Scope-gap patterns
• Risk-scoring methodologies
• Industry statistics
• Usage analytics
• Market trends
• Performance metrics
• Platform improvements
• Review methodologies
• Aggregated benchmarking data

Bidprobe may use this information to:

• Improve review quality
• Improve platform performance
• Develop new features
• Build industry benchmarks
• Improve artificial-intelligence systems
• Improve machine-learning systems
• Conduct market analysis

We do not use this information in a way that intentionally identifies individual customers or specific projects.

6. No Sale of Customer Documents

Bidprobe does not sell customer documents.

We do not sell:

• Drawings
• Specifications
• Estimates
• Quotations
• Project files
• Customer-specific project information

We do not operate an advertising business based on customer bid data.

However, Bidprobe may use anonymized and aggregated information that cannot reasonably identify a specific customer, project, or individual.

7. Cookies and Tracking Technologies

Bidprobe uses cookies and similar technologies to operate the Service.

Cookies may be used for:

• Authentication
• Security
• Session management
• Analytics
• Performance monitoring
• User preferences

Some analytics and service providers may also place cookies on our behalf.

Most browsers allow users to manage or disable cookies. Disabling cookies may affect functionality.

8. Service Providers

We use third-party providers to operate the Service.

These providers may process information on our behalf.

Our current subprocessors are:

• Vercel — application hosting
• Supabase — database, authentication, and document storage
• Anthropic — AI analysis of your documents to generate the review (Anthropic does not use API data to train its models)
• Amazon Web Services (Textract) — optical character recognition of scanned documents
• Stripe — payment processing
• Resend — transactional email
• hCaptcha — bot/abuse protection at sign-in
• Sentry — error monitoring (configured not to capture your document contents)

These providers receive only the information reasonably necessary to perform their services.

9. Stripe Payment Processing

Payments are processed by Stripe and related payment-service providers.

When making a payment, your payment information is provided directly to Stripe and is governed by Stripe’s privacy and security practices.

Bidprobe does not receive or store complete payment-card information.

We encourage users to review Stripe’s privacy policy for additional information.

10. Data Retention

We retain information only as long as reasonably necessary for business, legal, operational, and security purposes.

Retention periods may vary depending on:

• Account type
• Service level
• Legal requirements
• Operational requirements
• Dispute-resolution needs

Examples:

• Free review documents are deleted approximately 90 days after the review completes.
• Paid review documents may be retained longer to allow customer access to reports and project history.

Retention practices may change over time.

11. User Access, Correction, and Deletion Rights

Subject to applicable law, users may request:

• Access to personal information we hold about them
• Correction of inaccurate information
• Deletion of personal information
• Information about how their data is used

Certain information may be retained where required:

• By law
• For fraud prevention
• For dispute resolution
• For security purposes
• To enforce agreements

Requests may be submitted to our privacy contact.

12. Cross-Border Data Transfers

Bidprobe operates in Canada and serves customers in both Canada and the United States.

Information may be stored or processed in:

• Canada
• The United States
• Other jurisdictions where our service providers operate

As a result, information may become subject to the laws of those jurisdictions.

By using Bidprobe, you acknowledge that cross-border transfers may occur.

13. Security

We take security seriously.

Bidprobe uses commercially reasonable administrative, technical, and organizational safeguards designed to protect information under our control.

Examples may include:

• Encryption in transit
• Secure authentication systems
• Access controls
• Monitoring and logging
• Backup systems
• Vendor security reviews

No system can be guaranteed 100% secure.

Users acknowledge that all internet-based systems carry some risk.

14. Security Incidents and Breach Notification

If we become aware of a security incident involving personal information and notification is required by applicable law, we will provide notification within a commercially reasonable period after determining that notification is legally required.

Notifications may be provided through:

• Email
• Platform notices
• Direct communication
• Other methods permitted by law

We will work to investigate, contain, and remediate security incidents as appropriate.

15. PIPEDA Compliance

Bidprobe intends to operate in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

Our privacy practices are designed around the core principles of:

• Accountability
• Transparency
• Consent
• Appropriate use
• Safeguards
• Individual access

Nothing in this Privacy Policy creates a contractual guarantee of regulatory compliance.

16. Children’s Privacy

Bidprobe is intended for business users.

The Service is not directed to children under the age of 18.

We do not knowingly collect personal information from children.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on the Service.

The updated version becomes effective when posted unless otherwise stated.

Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

18. Contact Us

Questions, privacy requests, or concerns may be directed to:

Bidprobe Privacy Officer
3314602 Nova Scotia Limited o/a Bidprobe Estimating
Email: support@bidprobe.com
Website: bidprobe.com
Mailing Address: 543 Island View Drive, Boutiliers Point, NS, B3Z 1R3